FAQ
Frequently Asked Questions
Common questions about our products, ordering process, service area and AMC support. Don’t see yours? Just ask.
General
What does Shree Industrial Agencies actually supply?
We're the authorized channel partner for Kirloskar Brothers Limited (KBL), Pune, and FLSmidth Private Limited, Chennai. That covers HSC, end suction, slurry and fire-fighting pumps, industrial valves, and FLSmidth's KREBS slurry pumps, hydrocyclones and wear-protection products — plus the engineering services to select, install and maintain them.
Can I get a product datasheet before requesting a quote?
Where a PDF datasheet is available, you can download it directly from the product page. If one isn't posted yet, ask us for it through the contact form and we'll send it over.
Delivery & Coverage
Which areas do you serve?
We're based in Raigarh, Chhattisgarh, and primarily serve steel, mining and power industry clients across Chhattisgarh and Odisha. If you're outside this region, contact us — we can usually still help via our OEM network.
Products & Ordering
How do I know which pump is right for my application?
Send us your duty conditions (flow, head, pressure, media, temperature) through the quote form or call us directly. Our engineers will recommend the right series and, where useful, run an energy or water audit first so the selection is based on your actual operating data, not a catalog guess.
What are your typical lead times?
Lead time depends on the specific product, configuration and current stock at KBL/FLSmidth — some standard models ship fast, engineered or special-series pumps take longer. Ask for a delivery estimate when you request a quote and we'll confirm against current availability.
Is there a minimum order quantity?
No fixed minimum — we supply everything from a single replacement pump or valve to full turnkey systems for a new installation. Tell us your requirement and we'll quote accordingly.
Service & AMC
What does your AMC (Annual Maintenance Contract) cover?
AMC scope is tailored to your installation — routine inspection, preventive maintenance, and priority response for breakdowns are the core of it. Because coverage and pricing depend on the equipment on site and your operating schedule, we put together a specific AMC proposal after a short site discussion.
Do you only sell pumps, or do you also install and maintain them?
Both — that's the point of our single-window model. We handle installation, testing and commissioning, and we back it with ongoing AMC support so the equipment we supply keeps running the way it was specified to.
Still have a question?
Talk to our engineers directly — call +91 92019 77119 or send us your requirement.
Contact Us